1.  Position Identification

Position Title: Manager, Child Care Centre Services
Reports to: Board, Victoria Social Innovation Centre Society
Last Updated June 2021

2.  Position Summary

This position will provide opportunities for a manager to be:

  • Directly involved in the creation of a brand new childcare program
  • Supported in enhancing leadership and supervisory skills
  • Supported in created an innovative child care environment and program that is trauma-informed
  • Involved and partner with researchers at the University of Victoria

Strong relational skills and experience in working with diverse families and children required.  Open to learning about or enhancing learning about trauma-informed approaches to working with families and children an asset, but professional development opportunities will be provided.  Some supervisory and leadership experience required.

Reporting to the board of Victoria Social Innovation Centre Society (VSICS), the Manager is accountable for the overall leadership, vision and management of the Child Care program and services, and for ensuring that its operations are aligned with the principles of trauma and violence informed care (TVIC) and the overall objectives of the VSICS.

As the Manager of the Child Care Centre, this position holds full responsibility for a wide range of activities: business planning, financial and human resources, safety, facility compliance, licensing, program development and service delivery.

This position may be required to work additional hours (evenings and weekends) to align with operational requirements.


3.  Key Responsibilities and Expectations

Human Resources Management

  • Commitment to Equity, Diversity, and Inclusion in staffing considerations
  • Oversees and plans for staff recruitment, retention, and well-being
  • Sets performance expectations and oversees performance plans
  • Conducts regular meetings with staff
  • Responsible for staff scheduling, payroll, evaluating job performance, conducting performance appraisals and coaching
  • Ensures that staff are trained in TVIC including training initiatives with UVIC School of Child and Youth Care
  • Ensures that staff are provided with specialized training to T1 ECE care
  • Ensures personnel comply with the Community Care Facility Act


  • Develops (or oversees the development and maintenance of) effective Child Care policies and procedures manuals
  • Collaborates with our research and service collaborators to continually improve the programs and procedures to guide the development of the child care program
  • Oversees registration of children including oversight and primary responsibility for wait-list management and communication strategies


  • Develops and administers annual budget to meet the program’s annual and long-range financial planning goals
  • Oversees monthly reconciliation of all family fees and child care subsidies within Child Care services including reconciling individual accounts

Development of Collaborative Partnerships

  • Collaborates with UVIC research teams
  • Leads and actively participates in all Child Care Centre meetings and all related leadership development initiatives

4.  Classification Factors:


  • Primary responsibility for ensuring that all Child Care policies and procedures are current

Responsibility for Financial & Material resources:

  • Responsibility for the planning, administration and maintenance of a large budget, related facilities and material resources

Responsibility for Human Resources:

Direct, formal supervision to Child Care program staff

Impact of Decisions and Actions:

  • Selection of child care staff and setting of fees for child care services
  • Responsible for ensuring that facilities and personnel comply with the Community Care Facility Act and pass regular inspections.


  • Works independently, with weekly/monthly direction from Executive staff of VSICS
  • Considerable latitude in selecting work methods within general practices, procedures and policies
  • Objectives are set based on the need of service users and within provincial policies and regulations
  • Develops and applies appropriate policies and procedures related to child care services
  • Works independently in person, on phone, on computer with parents as well as the referral partners and communities of service

5.  Summary of qualifications:

  • Post-secondary degree and at least 2 years related experience managing a Child Care facility – or a combination of – or relevant experience
  • C.E. Certification and an E.C.E license to practice (or eligibility to practice) from the B.C. Early Childhood Educator Registry
  • Strong working knowledge of child development and child care programming, related legislation, regulations and policies related to child care in BC
  • Some working knowledge of trauma-informed approaches and willingness to learn and implement TVIC
  • Knowledge of BC Early Learning Framework (ELF)
  • Experience working with diverse families (ie low income, newcomer, Indigenous, and racialized populations, LGBTQ+ communities)

In addition this position requires:

  • Demonstrated leadership, supervisory skills and the ability to inspire a team

6.  Salary Range

$52,000 – $58,000 /year


To Apply for this position Please send a Cover Letter and Resume to:

Jane Lee,

Executive Director

Family Services of Greater Victoria


Victoria Social Innovation Centre